capturing the contribution of subject librarians: Applying strategy maps and balanced scorecards to liaison work
نویسنده
چکیده
Sheila Corrall is Professor and Chair of the Library & Information Science program at the University of Pittsburgh, where she teaches courses on research methods and academic libraries. Her research interests include the application of business management concepts to library and information services, collection development in the digital world, and the evolving roles and competencies of librarians and information specialists. Sheila moved to the USA from the University of Sheffield, where she was head of the iSchool for four years. She was previously director of library and information services at three universities in the UK.
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